Privacy Policy

1. Introduction

Tarawat Counsel ("we", "us", "our") is committed to handling personal information with care. This policy explains what information we collect, how we use it, how long we keep it, and what rights you have in relation to it.

This policy applies to information collected through our website at https://tarawatcounsel.sbs and through our client engagements. It is governed by the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand and any applicable international data protection frameworks.

2. What Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, and telephone number, provided through our enquiry form or during consultations.
• Matter-related information: information about the estate, the parties involved, and other facts relevant to the legal matter you have engaged us for.
• Website usage information: anonymised data about how visitors use our website, collected through cookies and analytics tools.

Legal basis: Where we process data in connection with a client engagement, the legal basis is performance of a contract or legitimate interest. Where we process data from website enquiries, the basis is your consent, provided when you submit the enquiry form.

3. How We Use Your Information

We use personal information for the following purposes:

• Responding to enquiries submitted through our website
• Providing the legal services you have engaged us to carry out
• Sending updates and progress reports on your matter
• Maintaining records for legal and professional obligations
• Improving the functionality and content of our website

We do not use your information for unsolicited marketing communications.

4. Sharing of Information

We do not sell personal information to third parties. We may share information in the following limited circumstances:

• With government departments and courts, where required by the legal work (e.g. the Land Department, district offices, civil courts).
• With service providers who support our website operations, such as analytics providers, under appropriate data processing agreements.
• Where we are legally required to disclose information to a competent authority.

5. Data Retention

Client matter files are retained for a period of ten years after the conclusion of a matter, in accordance with professional obligations and the applicable limitations period under Thai law. Website enquiry records are retained for twelve months. You may request deletion of enquiry data at any time, subject to our legal obligations.

6. Data Protection Measures

We take appropriate technical and organisational steps to protect personal information against unauthorised access, loss, or disclosure. These include:

• Secure storage of physical and electronic client files
• Access to client files restricted to named practitioners handling the matter
• Encrypted email communication for sensitive matter correspondence
• Website data transmitted via HTTPS

7. Cookies

Our website uses cookies to support basic functionality and to understand how visitors use the site. You may manage your cookie preferences through the banner displayed on your first visit or via our Cookie Policy. Essential cookies required for the website to operate cannot be disabled.

8. Your Rights Under Thai PDPA

As a data subject under the Personal Data Protection Act B.E. 2562, you have the following rights:

• Right of access: to request confirmation of what personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of data we hold about you, subject to our legal obligations.
• Right to withdraw consent: to withdraw consent to processing at any time, where processing is based on consent.
• Right to lodge a complaint: with the Office of the Personal Data Protection Committee (PDPC) of Thailand.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies independently.

10. Children's Privacy

Our services are directed at adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18 without parental or guardian consent.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be noted on this page with an updated effective date. Continued use of this website after a change constitutes acceptance of the updated policy.